These Terms of Use (hereinafter referred to as the "Terms") establish the conditions for using "OneBot" (hereinafter referred to as the "Service") provided by VAON VIET NAM Co., Ltd. (hereinafter referred to as the "Company"). By using the Service, you agree to these Terms.
Users shall register for an account in the manner prescribed by the Company after agreeing to these Terms.
Users must strictly manage their authentication information (ID, passwords) and must not allow third parties to use it. The Company shall not be liable for any damages caused by unauthorized use.
The Service provides an AI chatbot system (RAG feature) that learns from the user's proprietary data (FAQs, manuals, etc.) to deliver automated responses on websites and LINE Official Accounts.
While AI responses are generated based on the provided data, the Company does not guarantee their completeness, accuracy, or fitness for a particular purpose (including the possibility of AI hallucinations).
When using the LINE integration feature, users must comply with the terms of use set forth by LY Corporation (LINE).
Users shall not engage in the following acts:
All intellectual property rights related to the Service's systems and programs belong to the Company.
Rights to data (documents, etc.) uploaded by the user belong to the user. However, the Company may use such data non-exclusively (e.g., for AI processing) within the scope necessary to provide and improve the Service.
The Company shall not be liable for any damages (including disputes caused by incorrect AI answers, data loss, etc.) incurred by users or third parties through the use of the Service, except in cases of willful misconduct or gross negligence by the Company.
The Service may undergo specification changes or temporary suspension for maintenance without prior notice.
These Terms shall be governed by the laws of Japan. Any disputes arising in connection with the Service shall be subject to the exclusive jurisdiction of the Tokyo District Court as the court of first instance.