Your front desk shouldn't spend all day on the phone.
Opening hours, location, what to bring, fees, and appointment changes — answered 24/7 by an AI assistant trained only on your clinic's verified information. Never diagnoses.
City Health Clinic
LINE Official × AI Assistant
AI cannot diagnose symptoms. Here are instructions on how to book an in-person consultation.
* If pain is acute or accompanied by numbness, call emergency services immediately.
Common Challenges for Clinics
The phone rings through consultations. One receptionist cannot answer calls, greet arrivals, and staff the desk at once.
The same twenty questions all day: are you open, where can I park, how much is it, what should I bring.
Enquiries arrive when you are closed. By the time you reply Monday, patients have booked elsewhere.
Appointment changes all come by phone. Rescheduling ties up the line, and no-shows carry on regardless.
Practice Scenario
* Illustrative profile.
Type
General Practice & Pediatrics
Front Desk
2 Reception Staff
Messaging Base
~800 Followers
Before
Around half of ~60 daily calls were routine questions
Three Patterns After Launch
Features for Healthcare
Practice Information
Opening hours, closures, location, parking, what to bring, and payment methods from your materials
Fees and Coverage
Insurance applicability and elective consultation costs as officially provided
Appointment Routing
Directs patients to your booking system, handles reschedule/cancel requests by form
Clinical Safety by Design
Strictly zero diagnosis or triage. Messages receive a clear statement of limits and clinic contacts
No Health Data Collected
Engineered not to request or store sensitive patient medical histories
Human Handover
Unanswered questions are smoothly escalated to staff via notification
Expected Outcomes
40–60%
Routine enquiries handled automatically*
Fewer Phone Rings
Front desk focuses on patients in clinic
¥0
Automated response message cost
24/7
Automatic replies to patient inquiries outside opening hours
PRICING
Recommended for Clinics: Plus (from ¥37,000/mo)
Native LINE integration included as standard. Patients interact seamlessly without downloading new apps. Fixed monthly fee, overage ¥10–15/conv.
Frequently Asked Questions
We'll build a demo from your clinic's info in 3 days
Simply provide your current website link or patient FAQ. No credit card needed.