Simple pricing. Fixed monthly fee, overage ¥10–15/conv.

Website only from ¥15,000/month. Social messaging channels from ¥37,000/month. Setup fee waived for signups until 31 December 2026 (normally ¥50,000–¥300,000).

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Basic

Small business, website only

From ¥15,000/mo (excl. tax)

Conversations~430/month
Chatbots2
Training data300k chars
Admin users10
Social messaging—
SupportEmail
Setup fee¥0※

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Plus

★ Most popular

Growing business, social + web

From ¥37,000/mo (excl. tax)

Conversations~1,140/month
Chatbots5
Training data1M chars
Admin users25
Social messaging✓ Included
SupportEmail + onboarding
Setup fee¥0※

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Business

Multi-site, high volume

Custom Quote

Conversations~3,570/month
Chatbots10
Training data2M chars
Admin users60
AI insight reports✓ Prepared & reviewed by a dedicated analyst
SupportDedicated manager; uptime target set per contract
Setup fee¥0※

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* Chatbots = the number of bots you can build (not page views). Admin users = people who log into the dashboard. There is no limit on end users who message the bot.

Feature Comparison

Feature	Basic	Plus	Business
Web + social widget	Web only	✓	✓
AI engine (RAG)	✓	✓	✓
Knowledge management	Basic	Extended	Extended + priority
Scripted flows	✓	✓	✓
Analytics	Basic	Basic	With AI insight reports
Multi-tenant management	—	—	✓
API integration	—	—	Business only

Overage & Options

Fixed monthly pricing. If you exceed your plan conversation limit, the bot keeps running at ¥10–15 per additional conversation — no automatic cut-off. An alert is sent when the limit is reached.

Enterprise: bring-your-own-cloud (BYOK), custom feature development, dedicated CS — quoted individually.

Rollout & Trial

Discovery

1 day

Free demo build

3 business days

Trial

14 days

Contract & training

2 business days

Go live

Launch

* You only need to supply information and approve the result. Cancelling during the trial is completely free.

Enterprise Security

All conversation & training data stored on servers located in Japan / In-transit encryption / 4-tier access control / 1-year audit logs / APPI compliance / 99.5% uptime target (set per contract on Business). Not a guarantee — see the Service Specification.

* Security checksheet and sub-processor list available under NDA.

Frequently Asked Questions

Basic is website only. LINE Official Account integration is included from Plus (¥37,000/month) upward.

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Includes detailed feature specs, overage tables, and security overview.