Cohort 1 — 6 partner slots remaining
AI chatbot partner programOEM and white-label, under your brand
No engineering team and no cloud account required. Offer OneBot as your own AI chatbot product.
We build, run and monitor it. You can start selling in as little as two weeks.
- YoursPricing control
- NoneCloud account neededon Starter
- 2 weeksFastest time to first sale
Free for 14 days. No credit card.We follow up within one business day of signup.
Partners already reselling OneBot
- AiboLink
- GMJ
- ESupport
What the OEM partner program is
An OEM / white-label program for companies without an in-house engineering team. You sell and own the customer relationship; we build, run and monitor the platform behind your brand.
Sold under your brand
Service name, domain, logo and colours are yours. Your customers see your product, not ours.
We handle the engineering
Build, operations, monitoring and incident response are fully managed. You do not need to hire engineers.
Recurring revenue
Subscription pricing, so every contract you add compounds into your monthly base.
OEM vs. white-label, reseller and referral
Under OEM you own the brand, the pricing and the customer contract. The difference from reselling or referring is that you are the provider of the service, not an intermediary for ours.
| 項目 | OEM (this program) | White-label | Reseller | Referral |
|---|---|---|---|---|
| Brand | Yours | Yours | Vendor | Vendor |
| Pricing control | Yours | Yours | Partial | None |
| Customer contract | Yours | Yours | Yours | Vendor |
| Support ownership | You (L1) + VAON (L2/L3) | Same | You | Vendor |
| Revenue model | Recurring monthly | Monthly | Monthly or one-off | One-off fee |
Pricing
You buy at the partner price and set your own retail price. The difference is entirely yours.
Charge more and our share does not change.
Starter
- Adding a first chatbot product
- Web and digital marketing agencies
¥6,500 / tenant / month
Infrastructure included
- Setup fee
- ¥100,000
Security
- Data held in the VAON shared environment, on servers in Japan
- Encrypted in transit and at rest
- Audit log, four-level role-based access control
- No cloud account needed
- VAON shared environment (servers in Japan)
- Sized for up to 30 tenants
- SLA 99.5%
- Email support (weekdays 10:00–19:00)
- Sales collateral templates
We join your first customer meetingsNamed account manager
Most chosen
Standard
Best past ~30 tenants
- Selling it as a core product
- Ad agencies and BPOs
¥4,500 / tenant / month
+ your own infrastructure cost
- Setup fee
- ¥350,000
Security
- Data held in your own cloud account (BYOK)
- Encrypted in transit and at rest
- Audit log, four-level role-based access control
- BYOK — the data assets stay yours
- Sized for 30+ tenants
- SLA 99.9% guaranteed, with service credits
- Named account manager and priority queue
- We join your first customer meetings (up to 3)
- Proposal and quotation templates
- Subsidy application support kit
- We build your BYOK environment for you
Runs on-premises
Enterprise
For strict security requirements
- Large SIers and integrators
- Must run in your own data centre
Quoted per deal
- Setup fee
- Scoped to requirements
Security
- Data stays inside your own data centre (full on-premises)
- Encrypted in transit and at rest
- Audit log, four-level role-based access control
- Full on-premises deployment in your own data centre
- Or in your own cloud account (BYOK)
- The only outbound traffic is the LLM API
- CRM and ERP integration
- Custom feature development included
- SLA and support designed per contract
- 24/7 coverage
- Joint proposals and joint development
Plan comparison
| 項目 | Starter | Standard | Enterprise |
|---|---|---|---|
| Infrastructure | VAON shared environment (in the partner price) | BYOK, in your name | BYOK or on-premises |
| Where data is held | VAON shared environment, in Japan | Your own cloud account | Your data centre or your cloud |
| Encryption in transit | SSL/TLS | SSL/TLS | SSL/TLS |
| Encryption at rest | Yes | Yes | Yes |
| Audit log | Yes | Yes | Yes |
| Access control | 4-level RBAC | 4-level RBAC | 4-level RBAC |
| Who owns the data | Held by VAON, exportable at any time | You | You |
| Sized for | Up to 30 | 30+ | 100+ |
| SLA | 99.5% (best effort) | 99.9% guaranteed | Custom |
| Support | Email (weekdays 10:00–19:00) | Named manager, priority queue | 24/7 |
| Custom development | Quoted per request | Quoted per request | Included |
* Around 30 tenants is the usual guideline. Where the crossover actually falls depends on your AI model and conversation volume, so we work it out against your own assumptions.
On modelling your margin
Real margin varies with the AI model behind a deployment, conversation volume and the size of your own customers. That is why you will not find a margin percentage or a profit projection on this page.
Tell us your intended retail price, tenant count and expected volume and we will model it with you. Start the free trial and your account manager will pick it up from there.
Start a trial and we will model it with youRecommended retail price is ¥15,000 per month or above. The final price is yours to set.
Standard and above run on a cloud account contracted in your own name (BYOK); infrastructure cost varies with actual usage.
Revenue splits on larger deals are agreed case by case, based on scale and terms.
Custom development is available on every plan — external system integration (CRM, booking, inventory APIs), UI/UX customisation, extra channels, extra languages, reporting and BI, security requirements. We quote within five business days of a requirements call.
What you get, and how far white-labelling goes
A RAG engine at the core, plus LINE Official Account integration, human handoff and multi-tenant management as standard. Every screen your customers see can carry your brand.
RAG engine
Four layers of hallucination control keep answers grounded in your documents.
LINE Official Account
Connects to an existing LINE Official Account as it is.
Multilingual
Japanese, English and more in the same deployment.
Human handoff
Escalates anything the AI should not answer to a person, mid-conversation.
Multi-tenant management
Run every client from one console, with four-level role separation.
Analytics dashboard
Volume, resolution rate and the questions that went unanswered.
Everything your customer sees is your brand
The OneBot name and logo never appear. What your customer opens is your service.
- Service name
- Domain
- Logo
- Theme colour
The admin dashboard carries your brand as well.
Getting started — two weeks at the fastest
Starter needs no cloud account of your own, so you can be selling within two weeks of signing. We do the build.
- 1
Agreement signed
Week 1You + VAON - 2
Branding and build
Week 1VAON - 3
Training and acceptance
Week 2You + VAON - 4
Start selling
Week 2 onwardYou
All we need from you is your logo, your domain details and sign-off at acceptance.
Standard and above add a BYOK environment build, which takes roughly a week longer.
Support and SLA
You handle first-line support for your customers; we handle the technical escalations. Infrastructure build, operations and monitoring are ours on every plan.
Who does what
| 項目 | You (owner) | VAON (technical partner) |
|---|---|---|
| Sales and contracts | Acquisition, contracts, billing | Pre-sales technical support |
| Infrastructure | Starter: nothing to runStandard and above: your own cloud account (BYOK) | Build, operations and monitoring |
| Support | Your end customers (L1) | Technical incidents (L2/L3) |
SLA
| 項目 | Uptime target | Service credit |
|---|---|---|
| Starter | 99.5% (best effort) | None |
| Standard | 99.9% (guaranteed) | Yes (10% / 25% / 50%) |
| Enterprise | Custom | Negotiated |
- Servers in Japan
- APPI compliant
- SSL/TLS on all traffic
- Encryption at rest
- Audit log
- 4-level role-based access control
- Daily backups
- Regular security assessments
Partners already selling
Deployments are already running through partners in local government, recruitment and education.
AiboLink
Public sector
Deployed with government bodies
aibolink.co.jpGMJ
FAQ
Automating routine enquiries
gmj.ne.jpESupport
Education
Universities and education providers
www.esupport.co.jp
About the company behind OneBot
OneBot is built and operated by VAON VIET NAM CO., LTD., based in Hanoi. Development for the Japanese market is our core business, and more than 90% of our revenue still comes from Japanese customers.
| Company | VAON VIET NAM CO., LTD. |
|---|---|
| Location | Hanoi, Vietnam |
| Website | vaon.com.vn |
| Business | AI solutions, web and app development, DX consulting |
| Primary market | Japan (90%+ of revenue) |
| Representative | Dang Van Luan15+ years in the Japanese market |
| Working language | Sales and engineering, directly in Japanese |
If "an overseas development company" gives you pause
That reaction is entirely reasonable, and we would rather address it than talk around it.
Everything from commercial discussions to technical specification work happens directly in Japanese, with no interpreter in the middle. We have worked to Japanese business norms and quality expectations for more than fifteen years.
The most reliable way to judge that is to deal with us. Start with the free trial and see how we work.
Eligibility and FAQ
Who can join
- A company operating in Japan
- Able to sell to end customers and provide first-line support
- A LINE Official Account is not required
- There is no minimum sales quota
Frequently asked questions
What is the setup fee?
¥100,000 for Starter and ¥350,000 for Standard. Enterprise is quoted against your requirements.
It covers branding, environment build and initial training.
How does partner pricing work, and where does my revenue come from?
We sell to you at the partner price and you set the retail price for your customers. Everything between the two is yours.
Charging more does not increase our share — the retail price is entirely your decision.
What margin can I expect?
Real margin varies with the AI model behind a deployment, conversation volume and the size of your own customers, so this page does not publish a margin percentage or a profit projection.
What is published is the partner price and the setup fee above. Apply your intended retail price (we recommend ¥15,000 per month or more) and your tenant count and the shape of the economics is clear enough to plan against.
For a figure that accounts for expected conversation volume, we model it with you. Start the free trial and your account manager will pick it up from there.
Should I start on Starter or Standard?
Around 30 tenants is the usual guideline — above that, Standard's lower partner price tends to win. Where it actually falls depends on your AI model and conversation volume, so we work it out with you.
You can start on Starter and move to Standard whenever the numbers say so — there is no window or penalty.
Why a Vietnamese company? I have concerns about quality.
Development for the Japanese market is our core business; more than 90% of our revenue comes from Japanese customers, and we have been doing this for over fifteen years.
Commercial and technical discussions happen directly in Japanese, without an interpreter.
Can I offer it under my own brand and domain?
Yes. Service name, domain, logo and theme colour are all yours. Neither the OneBot name nor its logo appears in the customer-facing widget or the admin dashboard.
Who pays for infrastructure?
It depends on the plan.
Starter: included in the partner price. You do not need a cloud account at all.
Standard and above: BYOK, so it is yours. The amount moves with your AI model, conversation volume and tenant count, so we size it against your own assumptions rather than quoting a figure here.
Is there a minimum sales quota?
No. There is no volume commitment and no penalty for missing one.
How far does technical support go?
You handle first-line support for your customers (L1); we handle technical incidents (L2/L3).
Server build, operations, monitoring and incident response are fully managed by us on every plan.
Can I run multiple clients from one console?
Yes. Multi-tenant management lets you operate every client environment from a single console, with four levels of role-based access separation.
Where is the data stored?
On servers in Japan. All traffic is encrypted with SSL/TLS and backed up daily. Operations follow APPI, Japan’s personal information protection act.
Is there a lock-in period, and how do I cancel?
There is no long minimum term. Cancellation terms are set out in the individual agreement you sign.
Is the contract in Japanese? What about governing law and jurisdiction?
The contract is provided in Japanese. Governing law and jurisdiction are agreed individually at contract time.
If the contract ends, does the system stop working?
It depends on the plan.
Standard and above: the infrastructure is in your name, so it keeps running in your environment.
Starter: the system stops at the end of the contract. You can export everything as CSV or JSON beforehand, and we will migrate you to a BYOK environment on request — you can move to Standard at any time.
How is this different from other OEM programs?
We publish our partner pricing. Most comparable programs quote per deal, which means you cannot model the economics before committing.
And on Starter there is no cloud account to set up, so you can start selling without hiring an engineer.
Can this be used with Japanese IT subsidies?
It can be registered as an IT tool under your own brand. Whether a given registration is accepted, and which requirements apply, is decided by the body running each scheme.
On Standard and above we provide a support kit with the documentation partners typically need when applying.
Try it free for 14 days
The parts that are hard to judge from a deck are the parts worth trying yourself.
- See a demo trained on your own site straight away
- Run the revenue simulation at your own price point
- Get the sales deck and proposal templates
Free for 14 days. No credit card.We follow up within one business day of signup.
Cohort 1 — 6 partner slots remaining